is based in Hinton,
Alberta.
Our Commitment
In today’s competitive marketplace, companies that are serious about running
a successful logging business can no longer afford to track their costs and
profits on the back of an envelope. Having a clear understanding of your cost
structure and your productivity statistics is an absolute necessity if you
intend to run a profitable, sustainable business.
Our mission at
Caribou is to provide entrepreneurial companies with software
tools that help them be accountable to their business so they can stay in
business! Your hard-earned money is financing your company’s operations; the
sooner you have a clear picture of where that money is going, the sooner you can
make more informed business decisions that will increase the profitability of
your operations.
At Caribou, we are committed to providing our customers with:
- Powerful business reporting that let’s you follow your money;
- Reliable, flexible software that can handle a wide variety of complex
payment and job-costing scenarios;
- Value-added Custom-reporting to supplement the system’s standard
reports;
- Outstanding customer service;
- A mechanism to provide user feedback so that our product is continually
improving; and
- Access to a community of users that can share best practices and user
tips.
Building superior software and delivering it with superior service is our
Number One priority at
Caribou Software. Our software gives our
customers throughout North America the Edge in business
with its reliable, flexible job costing and log accounting systems for the
logging and timber industry. Our products help loggers, truckers, wood brokers,
and small sawmills to run a more profitable operation by giving them the
information they need to make well-informed business decisions. Our goal
at
Caribou is to make every customer a reference site, so
you can be assured that we'll do our best to provide you with the best product
and service in the industry, bar none!
Superior Software.
Superior Service.
Superior Solution.
Location
Hinton, Alberta may seem like a long way from nowhere, but it’s actually in the
heartland of the logging business we serve. In addition, its proximity to one of
North America’s most glorious natural gems -- Jasper National Park – makes it a
marvelous base from which to serve our customers. The beauty of the natural
surroundings here in Hinton is great for our employees, and it provides an
excellent haven for our customers as well. We encourage our customer to escape
their hectic day-to-day lives and join us for a day or two of one-on-one
training here in Hinton, followed by some good R&R in the pristine Canadian
Rockies.
Our Approach
At
Caribou, we understand that when you buy a new software application, you
aren’t just buying a piece of software. You’re also buying access to a support
infrastructure to help you use the software as efficiently as possible. We pride
ourselves in offering reliable, friendly, and efficient service to our
customers. We care a lot about technology, but we also care a lot about you at
Caribou!
With over ten years of experience in performing software implementations for
both large and small companies, we have learned the importance of ensuring that
our users are getting the assistance they need, particularly during their first
few weeks with the software. We follow a process that ensures we configure the
system to meet your business facts up-front, and we combine self-guided training
materials with one-on-one training to expedite the learning process and
establish comfort and competency with our system.
Whether you are a proficient computer user, or you are just beginning to
establish a relationship with your computer, our support and training people
will adjust to meet your needs. We rely on an internet-based tool called Webex
to provide our customer training and support, and we provide as much or as
little training and consulting assistance as you require.
Growing Our Business
We are a small, but vibrant and growing company, and we’re always looking to
expand our pool of talent. We are currently accepting resumes for independent,
commission-based sales and training consultants in forestry-centric regions
throughout North America. We offer a great opportunity for ambitious,
self-motivated, independent-minded sales representatives who are comfortable
with computers and have a background in forestry.
If you are looking for a position as a software support and training specialist,
you like small-town life, you are self-motivated and customer-centric, and you
value access to year-round outdoor recreation, send in your resume. If you match
our requirements, and your timing is right, we may have a position available!
Please stop into our world every so often and
check out what's going on. We will post our schedule of activities -- new
features, reports, road trips, etc. -- so that you can keep abreast of what
we've got on the move.
