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The Pelican Support
Getting started with a new software program is always the hardest part.
It can be one of the most annoying, frustrating and aggravating experiences
anyone would voluntarily put themselves through. The resources on this
page will hopefully ease this this startup burden. Even so, we know
that users will probably utter a couple of explicatives before they reach
wizard status.
So..we have several words of advice before you take the leap:
- Be patient
- Don't get click happy
- Take two aspirins
- If you waste more than a few minutes trying to figure something out,
please Call us (780-865-4110). We'd much
prefer you to call us than swear at us!
Listed below are the support resources at Caribou.
| Resource |
What it covers |
|
Caribou Support |
Caribou internet support is provided by Linktivity.
Linktivity is a really cool internet software program that allows us to see (or take over) your computer
and help you effectively use the Edge. We also
use Linktivity to provide demos of new or enhanced features over the
World Wide Web. |
| Release Notes |
As we release new versions of our software, we will post a
summary of the significant new features, enhancements and bug fixes. |
| FTP Site |
The 'FTP' site is used by us to exchange large files with you.
For example, if we need a copy of your database to analyze a
problem, we will ask to to 'post' your database file to our FTP
site. You will need a user name and password to access the FTP
site - if you don't have an account, call us and we will set up an
account for you. |
| Getting Started |
Under Construction |
| Special Features |
Under Construction |
| Pay Scenarios |
Under Construction |
| Reporting |
Under Construction |
