Caribou Software will be closed for these Statutory Holidays in 2026:
New Year's Day - January 1st
Family Day - February 16th
Good Friday - April 3rd
Victoria Day - May 18th
Canada Day - July 1st
Labour Day - September 7th
National Truth and Reconciliation Day - September 30th
Thanksgiving - October 12th
Rememberance Day - November 11th
Christmas Day/Boxing Day - December 25th & 26th
Note*: Technical support will be limited between Christmas and New Years.
Support Resources
Logger's Edge Release Notes: As we release new versions of Logger's Edge, we will post a summary of the significant new features, enhancements and bug fixes.
E-Time Release Notes: As we release new versions of E-Time, we will post a summary of the significant new features, enhancements and bug fixes.
FTP Site: The 'FTP' site is used by us to exchange large files with you. For example, if we need a copy of your database to analyze a problem, we will ask to to 'post' your database file to our FTP site. You will need a user name and password to access the FTP site - if you don't have an account, call us and we will set up an account for you.
Error Messages in The Loggers Edge: This link will take you to our wiki page where a description can be found for calculator errors in The Loggers Edge. You'll need to enter a user name and password to sign in. Contact Caribou Support if you require assistance.
Our regular business hours are from 8:30am - 5:30pm MST, Monday to Friday
"The one who plants trees, knowing that he will never sit in their shade, has at least started to understand the meaning of life."
- Rabindranathe Tagore